Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird freezes when opening the program

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

oldersrw
oldersrw
more options

Every since the last two updates whenever I open Thunderbird it freezes. I have to close and reopen the program several times before it will not freeze I have tried waiting up to 5 minutes before clicking on anything for it after opening the program and it still freezes.

Every since the last two updates whenever I open Thunderbird it freezes. I have to close and reopen the program several times before it will not freeze I have tried waiting up to 5 minutes before clicking on anything for it after opening the program and it still freezes.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

have you tried safe mode. It is on the help menu. (or hold shift while starting Thunderbird)