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Why am I getting a double entry in the Sent box if I write an email (via Thunderbird) in my Outlook account?

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  • Last reply by Joan10

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I had trouble getting the Outlook account to link to my computer via Thunderbird, and just when I thought I had achieved success, every sent email is appearing twice in the Thunderbird Sent box. I don't know what I did to cause this to happen. Help!

I had trouble getting the Outlook account to link to my computer via Thunderbird, and just when I thought I had achieved success, every sent email is appearing twice in the Thunderbird Sent box. I don't know what I did to cause this to happen. Help!

Chosen solution

Outlook and gmail already save sent messages so you need to tell Thunderbird to stop. Go to Account Settings-Copies and Folders and unchecked the save sent messages option.

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Chosen Solution

Outlook and gmail already save sent messages so you need to tell Thunderbird to stop. Go to Account Settings-Copies and Folders and unchecked the save sent messages option.

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Thank you Airmail.