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Following installation of Windows 10 v.1803, Firefox installed its latest version but opens only a blank screen, what to do to fix ?

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  • Last reply by FredMcD

skyandrock
skyandrock
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I have deleted and uninstalled Firefox then reinstalled it, but it still doesn't work. Looks like it's incompatible with Windows 10 v. 1803.

I have deleted and uninstalled Firefox then reinstalled it, but it still doesn't work. Looks like it's incompatible with Windows 10 v. 1803.

All Replies (1)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}