Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bitdefender has installed a spam toolbar - how can I get rid of it?

  • 7 replies
  • 1 has this problem
  • 21 views
  • Last reply by johndux

more options

Just installed Bitdefender. Must have done something careless because - even though I haven't paid for the Bitdefender anti-spam module (need an "upgrade" for that) - there is now a totally useless - greyed out - Bitdender anti-spam toolbar in Tbird. I can hide it using options, but it just comes back the next time I open Tbird. How can I get rid of it permanently?

Just installed Bitdefender. Must have done something careless because - even though I haven't paid for the Bitdefender anti-spam module (need an "upgrade" for that) - there is now a totally useless - greyed out - Bitdender anti-spam toolbar in Tbird. I can hide it using options, but it just comes back the next time I open Tbird. How can I get rid of it permanently?

Chosen solution

I found this article on how to make the toolbar display. Maybe you can reverse engineer it to make it go away. https://www.bitdefender.com/support/how-to-display-the-antispam-toolbar-when-it-is-not-integrating-in-the-email-client-793.html

Read this answer in context 👍 0

All Replies (7)

more options

Look in Add ons.

more options

I already did look in add ons. Its not there.

more options

Maybe you can ask Bitdefender how to work their software.

more options

I've already done that, too. Still waiting for a response of any kind from them.

more options

Chosen Solution

I found this article on how to make the toolbar display. Maybe you can reverse engineer it to make it go away. https://www.bitdefender.com/support/how-to-display-the-antispam-toolbar-when-it-is-not-integrating-in-the-email-client-793.html

more options

tried that before I posted n M support - no good.

more options

re-installed Bitdefender - worked. No more ghost toolbar.