Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My PC crashed, when I downloaded TBird on my PC none of my contacts or old messages were there. Help me to import and rescue old messages and contacts please.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

kenrickparke
kenrickparke
more options

Help me import old emails and conacts to new PC. My old PC crashed and had to reinstall TBird. After install my inbox and address book were empty. Help..... Thank you. 

    Chris M.
Help me import old emails and conacts to new PC. My old PC crashed and had to reinstall TBird. After install my inbox and address book were empty. Help..... Thank you. Chris M.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird is a program on your computer, where is stores all your data. So the question is really what access do you have to your old hard disk or your backups of it to retrieve the data from. It is not out there in the cloud anywhere.