Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to retrieve mozilla data after deleting it?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Paul

samneyo
samneyo
more options

I accidentally deleted firefox from my samsung s8 and sadly whatever i had downloaded from firefox, the bookmarks, browsing history, all got deleted. I didnt even have a firefox account to keep my data synced. I have lost some essential downloaded files. Now my question is that is it possible to retrieve them anyway or even if it could be possible to know what ive downloaded in the past two months or so, that could really help. Waiting for ur response. Thank you!

I accidentally deleted firefox from my samsung s8 and sadly whatever i had downloaded from firefox, the bookmarks, browsing history, all got deleted. I didnt even have a firefox account to keep my data synced. I have lost some essential downloaded files. Now my question is that is it possible to retrieve them anyway or even if it could be possible to know what ive downloaded in the past two months or so, that could really help. Waiting for ur response. Thank you!

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.