Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

get Confirm Security exception box regularly after startup

  • 4 replies
  • 1 has this problem
  • 10 views
  • Last reply by drdave2ca

more options

When first started, successfully gets emails. At some point thereafter get the Confirm exception popup periodically. Exiting and restarting Thunderbird gets one more successful pull of emails from the server. Popup and the window opened from the view button are attached below.

It seems to be connected to Bitdefender but turning off most of BitDefender doesn't seem to help.

Upload of screen prints seems hung. Will post question without them and try uploading again.

When first started, successfully gets emails. At some point thereafter get the Confirm exception popup periodically. Exiting and restarting Thunderbird gets one more successful pull of emails from the server. Popup and the window opened from the view button are attached below. It seems to be connected to Bitdefender but turning off most of BitDefender doesn't seem to help. Upload of screen prints seems hung. Will post question without them and try uploading again.

All Replies (4)

more options

Here are files. Evidently this site doesn't like pdf's.

more options
more options

I am using BitDefender 2019. The menus have changed enough I can't find any reference to SSL scanning. Will ask BitDefender support how to do it.

more options

Problem also happens on outgoing messages. Seems to happen immediately as soon as try to send anything