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i cant log in nor sync my firefox account

  • 6 replies
  • 2 have this problem
  • 4 views
  • Last reply by nitinm01

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I cant log in nor sync my firefox account. i have tried to refresh firefox to no avail.

i am using a new laptop with Windows 10.

Each time prompted " Unexpected error "

I cant log in nor sync my firefox account. i have tried to refresh firefox to no avail. i am using a new laptop with Windows 10. Each time prompted " Unexpected error "

All Replies (6)

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At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

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What is the expected downtime?

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Same issue with me on Android

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I said I've called for help, but : we're dealing with different time zones and it's weekend - it may take a while, so please hang in there.

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Things should be back to normal now   -   would you try again please  ?

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Thanks. I'm able to login and sync now.