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Customize Plain Text & HTML Separately

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by kahaubrich

kahaubrich
kahaubrich
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I am trying to write an HTML e-mail that I can send to my customers after they book / complete service. I have the HTML for a feedback link & buttons all set up and ready to go. But, I would like to edit the plain text separately so I can control what the e-mail displays as if they have plain text set on their client.

I cant seem to find the option or how to customize my plain text & insert my HTML to display without the plain text.

Is there some way to configure the plain text separately and then insert the HTML? When I change the composition settings to just plain text, I lose all of my options for inserting HTML. I'm so stuck!

Thanks! Kyle H

I am trying to write an HTML e-mail that I can send to my customers after they book / complete service. I have the HTML for a feedback link & buttons all set up and ready to go. But, I would like to edit the plain text separately so I can control what the e-mail displays as if they have plain text set on their client. I cant seem to find the option or how to customize my plain text & insert my HTML to display without the plain text. Is there some way to configure the plain text separately and then insert the HTML? When I change the composition settings to just plain text, I lose all of my options for inserting HTML. I'm so stuck! Thanks! Kyle H

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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The plain text is auto generated from the HTML. Perhaps you might be better served explaining what is wrong with the plain text version that is generated

kahaubrich
kahaubrich Question owner
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Thanks Matt. I was hoping that was not the case.

Auto-generated plain text generally looks terrible. So, I would like to customize it to read better in plain text.

Maybe there is a better way to send this other than Thunderbird? I was hoping I could just use my standard mail client.