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Not responding all day, what to do to fix it?

  • 2 replies
  • 1 has this problem
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  • Last reply by cor-el

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I turned on my computer, thunderbird program was not responding. It opened but then it hangs. On display is shown old mails, I mean when i checked my e-mails in browser I can see all new e-mail, but in program only from yesterday. I try to uninstall and than make install, but program still not responding. I can't do anything in program, because it hangs from 1st sec.

I turned on my computer, thunderbird program was not responding. It opened but then it hangs. On display is shown old mails, I mean when i checked my e-mails in browser I can see all new e-mail, but in program only from yesterday. I try to uninstall and than make install, but program still not responding. I can't do anything in program, because it hangs from 1st sec.

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Follow these instructions for Thunderbird;

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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I have moved this thread to Thunderbird support.