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I lost my tow-step authentication and don't have the recovery code

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by yousi

yousi
yousi
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Hi, I lost my tow-step authentication and don't have the recovery code. I formatted my phone and lost all things. Please help to return my account.

al.uc@msn.com

Hi, I lost my tow-step authentication and don't have the recovery code. I formatted my phone and lost all things. Please help to return my account. al.uc@msn.com

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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You can use one of the backup codes you received when setting up 2-step authentication.

yousi
yousi Question owner
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christ1 said

You can use one of the backup codes you received when setting up 2-step authentication.

I do not have them