Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Filters move messages between folders endlessly, not just from inbox

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

rhws44
rhws44
more options

I have set up filters for promotions, investment, social etc. Mozilla help says filters work only on Inbox, but I see messages that fit criteria for several folders moving back and forth, in and out of trash even. How do I stop this?

I have set up filters for promotions, investment, social etc. Mozilla help says filters work only on Inbox, but I see messages that fit criteria for several folders moving back and forth, in and out of trash even. How do I stop this?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird filters are not server side filters. Did you perhaps create filters on your providers web site?