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Lost Firefox Sync Recovery Keys & Two-Factor Authentication

  • 1 reply
  • 4 have this problem
  • 16 views
  • Last reply by Paul

bkjimena11
bkjimena11
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I lost my Firefox Sync recovery keys and two-factor authentication. Can you help still access my Firefox Sync account?

I lost my Firefox Sync recovery keys and two-factor authentication. Can you help still access my Firefox Sync account?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I am sorry, but without your two factor token or your recovery codes, you will not be able to access your Firefox account. For the benefit of your security and privacy, we do not have any way to access your account.