Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since version 66 update cannot delete auto login & password information

thesse21090
thesse21090
more options

I have cleared all history & cache. Deleted key3 & 4 .db files manually removed cache data, but website still retain ids & passwords. I cannot check 'ask to save logins & passwords' box. It is greyed out!

I have cleared all history & cache. Deleted key3 & 4 .db files manually removed cache data, but website still retain ids & passwords. I cannot check 'ask to save logins & passwords' box. It is greyed out!

All Replies (2)

FredMcD
FredMcD
more options

That could be the form filler built into Firefox. Click in the field, enter a character or two and STOP ! Using the arrow keys, highlight an unwanted entry. Then press Delete (Mac=Shift Delete). Repeat as needed.

Do any of these links help you? https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms

https://support.mozilla.org/en-US/search?w=1&q=autofill

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

You can check your saved logins here:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Privacy & Security".

Then on the right side, scroll down to the Logins & Passwords section.

Click the "Saved Logins" button. Here you can view/edit passwords ("Show Passwords" button) or delete logins completely.