Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Inbox messages disappeared

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by sfhowes

RikVL
RikVL
more options

I recently acquired a new laptop and did a new install of Thunderbird. I transferred all my message files from my old laptop (Inbox and a lot of Local folders). In the new installation all my Local folder messages appeared but none of my Inbox messages.

On startup the Inbox message appear momentarily but then 'disappear' - so TB is recognizing them if only fleetingly.

How can I ensure that these Inbox message appear in my Inbox?

Thanks

I recently acquired a new laptop and did a new install of Thunderbird. I transferred all my message files from my old laptop (Inbox and a lot of Local folders). In the new installation all my Local folder messages appeared but none of my Inbox messages. On startup the Inbox message appear momentarily but then 'disappear' - so TB is recognizing them if only fleetingly. How can I ensure that these Inbox message appear in my Inbox? Thanks

Chosen solution

How and what did you transfer from the old laptop to the new one? The easiest and most effective way to transfer from one installation to another is to copy the Thunderbird folder:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

How and what did you transfer from the old laptop to the new one? The easiest and most effective way to transfer from one installation to another is to copy the Thunderbird folder:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer