Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why won't images or videos play?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by chicog

more options

For Galaxy Note 8 the video and images for some websites will not display. I have tried the recommended fixes. This happens with Fire Fox and Google browsers. No problem with YouTube videos. I do not want to rely on desktop view. This did not happen with Note 5.

For Galaxy Note 8 the video and images for some websites will not display. I have tried the recommended fixes. This happens with Fire Fox and Google browsers. No problem with YouTube videos. I do not want to rely on desktop view. This did not happen with Note 5.

Chosen solution

Hi

Have you an example of a site where this happens?

This will help us to look into this further for you.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hi

Have you an example of a site where this happens?

This will help us to look into this further for you.

more options

Thanks for reaching out. Problem has been resolved.