Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Notes keeps making me re-login to sync with laptop browser

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by Paul

jason6
jason6
more options

My issue is with NOTES (which there is NO designated place to get support, so I am doing here since it syncs). ISSUE: Most times I launch the NOTES app on my Samsung Galaxy 7, it makes me re-log in to sync with MAC laptop browser. RELATED ISSUE: It's SO annoying that I had to turn off the double auth (but it STILL keeps making me click a link in my email! - Isn't THAT double auth?) I just wish Notes would stay logged in on my mobile!

My issue is with NOTES (which there is NO designated place to get support, so I am doing here since it syncs). ISSUE: Most times I launch the NOTES app on my Samsung Galaxy 7, it makes me re-log in to sync with MAC laptop browser. RELATED ISSUE: It's SO annoying that I had to turn off the double auth (but it STILL keeps making me click a link in my email! - Isn't THAT double auth?) I just wish Notes would stay logged in on my mobile!

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I will try to help, but for help with Notes, you may have to ask here.

Notes works well as a standalone notepad on your Android device, but it can be linked to the Notes add-on on a desktop copy of Firefox.

Make sure that the add-on is installed and that you have signed into it using your Firefox Account details. Once you are in (and have verified any email that you have been by Firefox), open the app on your mobile device and sign into the same account.

This should work fine, but if not, ask in the forum mentioned in the link above.

jason6
jason6 Question owner
more options

Thanks Seburo, but my problem is that Notes keeps often requiring that I RE-sign in on my mobile again and again. Was I not clear on that in my initial post? Should I re-phrase when I post in the other location?

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

No need, I should have read your question a little more carefully.

Notes (like Firefox for Android) should stay logged in for a period of time and you should not have to login every time. Please appreciate that Notes is a former Test Pilot experiment so there may be one or two unresolved issues, but i recomend you ask on that forum where one of the developers may be able to help you.