Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube App Won't work with Firefox open.

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Paul

more options

When I am online I sometimes like to play YouTube vids. Since installing Firefox on my Moto G5 plus, whenever Firefox is open, the YouTube app stops playing after a few seconds. If I close the browser the app plays fine. I removed ad blocking extensions and it still happens so I'm not sure what's going on. I can use the app fine if other browsers are running, it only seems to happen with Firefox.

When I am online I sometimes like to play YouTube vids. Since installing Firefox on my Moto G5 plus, whenever Firefox is open, the YouTube app stops playing after a few seconds. If I close the browser the app plays fine. I removed ad blocking extensions and it still happens so I'm not sure what's going on. I can use the app fine if other browsers are running, it only seems to happen with Firefox.

All Replies (4)

more options

Hi

I think I might be able to help with that.

  1. Open the Android Settings app and select Applcations
  2. Go through each of the applications that you have installed and clear the cache (not data!)

Restart the device and you should find it is working a little better.

more options

Ty for the suggestion, but the videos are still stopping. It's not lag, they literally stop every few seconds if I have Firefox open, but play fine if I close Firefox. I love the browser but may go back to Chrome.

more options

Ty for your suggestion, but it didn't fix it. The videos don't lag, they literally stop and I have to press play every couple seconds if Firefox is running when I open the YouTube app.

more options

Hi

Does the same thing happen when you use Firefox Preview (available from the Google Play Store)?