Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after windows update or firefox update, browser is jumping around. hard to use mouse

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by vindavis

more options

after windows update or firefox update, browser is jumping around. hard to use mouse

after windows update or firefox update, browser is jumping around. hard to use mouse

All Replies (4)

more options

what do you mean jumping around? Is the browser window jumping around, or the content inside it is laggy/not scrolling properly?

more options

content is not scrolling properly. hard to move content inside window screen. jumps up and down

more options

Can you try another mouse there is a problem with the mouse you currently use ?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

mouse is not the issue. it seems to happen mainly when i open firefox. seems to be working fine right now. but will come back when it's iteal for a few minutes it sometimes happens.