File not found Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properti
When I try to open a new Firefox screen I get the following error on both desktop and laptop computers.
"File not found
Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties".
I have searched mozilla support and completed the suggested tasked without success. I ultimately deleted the firefox app and searched for and deleted any mozilla and firefox files. I down loaded a new firefox app. That did not correct the error. Same message appears. Help
Thank You
Chosen solution
This is usually a problem with the Home page setting that still has a localized value used in older Firefox version instead of of a fixed URL. current Firefox releases use the Firefox Home page (about:home).
You can check the homepage setting.
- Options/Preferences -> Home: Home
- https://support.mozilla.org/en-US/kb/how-to-set-the-home-page
Firefox supports multiple homepages separated by '|' (pipe) symbols.
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Chosen Solution
This is usually a problem with the Home page setting that still has a localized value used in older Firefox version instead of of a fixed URL. current Firefox releases use the Firefox Home page (about:home).
You can check the homepage setting.
- Options/Preferences -> Home: Home
- https://support.mozilla.org/en-US/kb/how-to-set-the-home-page
Firefox supports multiple homepages separated by '|' (pipe) symbols.
Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}
Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.
Flash Player Version 32.0.0.207
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Thanks for the help.