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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

mjperez1
mjperez1
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Crash ID: bp-c43fd7a6-3417-416b-891c-c52850200212

I have uninstalled and reinstalled different versions, stopped all processes, restarted the computer, as well as tried installing under a different user profile on the same computer. Firefox continues to crash at startup. Also does this in Safe Mode, I cannot get it to open at all.

Crash ID: bp-c43fd7a6-3417-416b-891c-c52850200212 I have uninstalled and reinstalled different versions, stopped all processes, restarted the computer, as well as tried installing under a different user profile on the same computer. Firefox continues to crash at startup. Also does this in Safe Mode, I cannot get it to open at all.

All Replies (1)

philipp
philipp
  • Moderator
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hello, there's a known incompatibility with 0patch unfortunately which can cause firefox to crash on startup - in case you're using that security software, you can refer to their workaround: https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed