Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't sign into my sbcglobal.net account with firefox 75, all other browsers work ok

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

When trying to sign to sbcglobal.net account, I keep getting a message to change my password. Changing the password doesn't do any thing. The same message keeps coming up.

When trying to sign to sbcglobal.net account, I keep getting a message to change my password. Changing the password doesn't do any thing. The same message keeps coming up.

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

The problem was enabling mail in windows 10. For some reason if you enable mail in windows 10, you can't log into your yahoo account using firefox.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.