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Why aren't I staying signed into Firefox? Everytime I open the browser, I am logged out.

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

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I recently got a new computer and downloaded Firefox onto it. I signed in and synced everything and it was working normally.

However, now when I close my browser window and open it again, it has automatically logged me out and I have to sign in every time I want to use Firefox. Not just that, the device is never recognized and it will automatically prompt an authorization code be sent. In addition, none of the preferences like saving my username and password save when I reopen either.

This is incredibly frustrating. I tried looking on the forums to find out what to do and changed cookie settings and other preferences, however, the second I close the browser, none of those changes remain saved.

Please help!

I recently got a new computer and downloaded Firefox onto it. I signed in and synced everything and it was working normally. However, now when I close my browser window and open it again, it has automatically logged me out and I have to sign in every time I want to use Firefox. Not just that, the device is never recognized and it will automatically prompt an authorization code be sent. In addition, none of the preferences like saving my username and password save when I reopen either. This is incredibly frustrating. I tried looking on the forums to find out what to do and changed cookie settings and other preferences, however, the second I close the browser, none of those changes remain saved. Please help!

All Replies (2)

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Have you copied the firefox.app file to the applications folder on your Mac or are you just opening Firefox directly from the downloaded .dmg file?

You need to copy the firefox.app file to the applications folder or else Firefox will constantly be detected as a new installation and will replace your settings with the default settings by creating a new blank profile. See How to download and install Firefox on Mac.

Hope this helps.

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If the above does not help,

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.