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when I type in a box, the page scroll back to the top

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  • 1 has this problem
  • 4 views
  • Last reply by Houron

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Hi, when I type in a box on a website, the page scroll back to the top. It has been happening since I updated to Firefox 76.0 and only on this browser.

Hi, when I type in a box on a website, the page scroll back to the top. It has been happening since I updated to Firefox 76.0 and only on this browser.

All Replies (2)

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Does this occur on a specific website? Can you provide a website where this occurs?

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help Fx57Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Fx68SafeMode

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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This occurs on a specific website that we use for work and I can't provide it.

With Safe Mode, the problem is still there.