We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

strange list of printers

  • 2 replies
  • 1 has this problem
  • 27 views
  • Last reply by Michel Levy

more options

I have rencently install a new laptop. With thunderbird, when I want to print a mail, appears a list of printers with my default printer but also a list of printers now out of service (Etat en sommeil) and as a printer, Enreg dans Drive. I don't understand why I have this list of printers. On my old laptop, I have only one printer.

I have rencently install a new laptop. With thunderbird, when I want to print a mail, appears a list of printers with my default printer but also a list of printers now out of service (Etat en sommeil) and as a printer, Enreg dans Drive. I don't understand why I have this list of printers. On my old laptop, I have only one printer.
Attached screenshots

Chosen solution

Hello there Michel Levy. We have read your message. We try to help you.

http://h10032.www1.hp.com/ctg/Manual/c03784120

What is your new laptop's reference?

Please wait a moment

you are on hold



Greetings Firefox volunteer.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hello there Michel Levy. We have read your message. We try to help you.

http://h10032.www1.hp.com/ctg/Manual/c03784120

What is your new laptop's reference?

Please wait a moment

you are on hold



Greetings Firefox volunteer.

Modified by День сумо

more options

Your answer is the manual HP4500, it is not an answer. My printer is the ENVY_4520, as you can see in the screen picture. I have the manual of this printer but I don't see why I have this strange list of printers (with obsolete printers and the default printer). I can print, that's essential, but I want to know the origin of this list with a printer, i used 4 years ago.