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Stars next to starred items have disappeared.

  • 3 replies
  • 1 has this problem
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  • Last reply by sfhowes

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Hi, I regularly use the starred message facility to highlight messages. Just today, the stars have disappeared from starred items. So the unstarred items have a feint star as before - the starred items have nothing. See attached image: The Avio message is starred and was showing a yellow star yesterday. The other 3 items (showing a feint star, as before) are not starred. How do I sort this? I have not done any configuration etc since yesterday, when it was all working fine.

TIA Bill

Hi, I regularly use the starred message facility to highlight messages. Just today, the stars have disappeared from starred items. So the unstarred items have a feint star as before - the starred items have nothing. See attached image: The Avio message is starred and was showing a yellow star yesterday. The other 3 items (showing a feint star, as before) are not starred. How do I sort this? I have not done any configuration etc since yesterday, when it was all working fine. TIA Bill
Attached screenshots

Chosen solution

Run TB in safe mode (hold shift when you launch the app). Any difference?

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If you right-click the folder, Properties, Repair Folder, do the stars reappear?

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Hi, thanks for the suggestion, but no they don't. Looking at other folders, it seem to have happened right across Thunderbird - i.e. is is not just one folder. kind regards bill

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Chosen Solution

Run TB in safe mode (hold shift when you launch the app). Any difference?