Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

.docx files don't open

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Paul

yaakov.goldberg
yaakov.goldberg
more options

I have installed office pro on my android phone, but firefox never offer to open up a downloaded .docx file with it.

I have installed office pro on my android phone, but firefox never offer to open up a downloaded .docx file with it.

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Yaakov

Unlike a laptop which may have a file viewer for .docx files already installed, your mobile phone may not be able to do that.

Once downloaded in Firefox for Android, try opening the document in Google Docs.

Modified by Paul

yaakov.goldberg
yaakov.goldberg Question owner
more options

I have a fileviewer for .docx files - officesuite pro.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Are you able to view the files in that file viewer?