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Connection to Outgoing server timed out while using a VPN

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  • Last reply by Stans

delmeiloic
delmeiloic
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Hello,

When I try to send a mail from one of my 3 Mailo account, while my TrustZone VPN software is active, I get this error message : "Sending of the message failed." "The message could not be sent because the connection to Outgoing server (SMTP) mail.mailo.com timed out. Try again." If I shut off the VPN software, everything is working perfectly. Also, I tried to change the parameters in about:config, so I searched for "timeout" and multiplied progressively the values by 10 for every entry in there, with no success. Every parameter has been reset to default now.

Thank you beforehand,

Az

Hello, When I try to send a mail from one of my 3 Mailo account, while my TrustZone VPN software is active, I get this error message : "Sending of the message failed." "The message could not be sent because the connection to Outgoing server (SMTP) mail.mailo.com timed out. Try again." If I shut off the VPN software, everything is working perfectly. Also, I tried to change the parameters in about:config, so I searched for "timeout" and multiplied progressively the values by 10 for every entry in there, with no success. Every parameter has been reset to default now. Thank you beforehand, Az

All Replies (1)

Stans
Stans
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See https://support.mozilla.org/en-US/questions/1206707

You should engage Mailo support and have them state their policy regarding VPN use with their services. Maybe it already is in their terms of service, so consult them first.