Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't access hotmail.com or outlook.live.com

marmick61
marmick61
more options

All my email is at hotmail.com. Firefox refuses to go there. I type in the address and it just reverts back to the site I was on. To set up an account on firefox I had to engage safari to get to my email to get the verify code firefox sent me.

All my email is at hotmail.com. Firefox refuses to go there. I type in the address and it just reverts back to the site I was on. To set up an account on firefox I had to engage safari to get to my email to get the verify code firefox sent me.

Chosen solution

Try accessing live.com instead, since that's the website that hotmail.com sends you too anyway.

I'd also recommend trying Firefox in Safe Mode to see if the issue goes away. It's likely that an add-on installed on your browser is causing this issue.

Hope this helps.

Read this answer in context 👍 0

All Replies (1)

Wesley Branton
Wesley Branton
more options

Chosen Solution

Try accessing live.com instead, since that's the website that hotmail.com sends you too anyway.

I'd also recommend trying Firefox in Safe Mode to see if the issue goes away. It's likely that an add-on installed on your browser is causing this issue.

Hope this helps.