We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lost all address books after upgrade from 68.10 to 78.01

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by Stans

yuri101
yuri101
more options

Hello to all, I upgraded Thunderbird on my Windows 10 laptop from 68.10 to 78.01 and can't see any address books. Is this upgrade suppose to keep and display your address books? I tried to follow all recommendations that I could find and nothing helped. I even tried to export my address books from my second Windows 10 pc and import to PC 1, and I still couldn't see anything. Finally I had to uninstall (and delete all directories) all versions from laptop 1 and copy everything from laptop 2. Now I'm back on version 68.10 and everything seems to be OK. Is there a bug in conversion to 78.01? Thanks, Yuri

Hello to all, I upgraded Thunderbird on my Windows 10 laptop from 68.10 to 78.01 and can't see any address books. Is this upgrade suppose to keep and display your address books? I tried to follow all recommendations that I could find and nothing helped. I even tried to export my address books from my second Windows 10 pc and import to PC 1, and I still couldn't see anything. Finally I had to uninstall (and delete all directories) all versions from laptop 1 and copy everything from laptop 2. Now I'm back on version 68.10 and everything seems to be OK. Is there a bug in conversion to 78.01? Thanks, Yuri

Chosen solution

Now I understand why address book was not migrated. Unfortunately ti should have been made clear when automatic migration happened. Now I'll wait until this "bug" will be fixed.

Read this answer in context 👍 0

All Replies (6)

Stans
Stans
more options

See https://support.mozilla.org/en-US/questions/1295689

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Also, Version 78.1.0 is available - Help > About

yuri101
yuri101 Question owner
more options

Was this issue fixed in 78.1.0? Was it even recognized as an issue?

Stans
Stans
more options

See https://www.thunderbird.net/en-US/thunderbird/78.1.0/releasenotes/

yuri101
yuri101 Question owner
more options

Chosen Solution

Now I understand why address book was not migrated. Unfortunately ti should have been made clear when automatic migration happened. Now I'll wait until this "bug" will be fixed.

Stans
Stans
more options

I believe the bug has been fixed in 78.1.0, which is why I posted the link to the release notes so that you could read for yourself the fixes that were done in this release.