We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Incoming Server Already Exists

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by Stans

Josías Hernández Pérez
Josías Hernández Pérez
more options

Hello, I have updated my system to Lubuntu 20.04 and installed Thunderbird 68.10.0 since I have been a Thunderbird user for a long time. Nonetheless, this version does not allow me to setup two pop3 Gmail accounts as I have had until yesterday! The issue is when I am completing the configuration of the second account, that a message pops up saying "Incoming Server Already Exists". Can you help me please? Best regards Josias

Hello, I have updated my system to Lubuntu 20.04 and installed Thunderbird 68.10.0 since I have been a Thunderbird user for a long time. Nonetheless, this version does not allow me to setup two pop3 Gmail accounts as I have had until yesterday! The issue is when I am completing the configuration of the second account, that a message pops up saying "Incoming Server Already Exists". Can you help me please? Best regards Josias

All Replies (1)

Stans
Stans
more options

Open your Thunderbird profile folder. See Profiles - Where Thunderbird stores your messages and other user data

Quit Thunderbird via the menus and make sure it's not running in the background. This is important.

Empty your profile folder (delete everything inside it).

Launch Thunderbird and set up your accounts.