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I can't use Youtube. I appear logged in but actually I'm not.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by taseron

taseron
taseron
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I'm having login problems on Youtube with Firefox 82.0.2 64bit on Win 7 SP2.

I appear logged into my Youtube account but I can't comment, like, dislike, edit comment etc... Safe Mode also didn't help. Deleting cookies and cache didn't help. I tried using another account on New Private Window mode and it didn't help either.

Chrome works on the same Win 7 machine without any problem.

I appear logged in on the top right side of the page while appering NOT logged in on the same page, in the top left Youtube Menu. If I try to log in using the button on the left, I get this message; "405. That’s an error. The request method GET is inappropriate for the URL /youtubei/v1/guide. "

I also get a "Your session has expired" message if I click on Subscribe button on any channel.

This problem appeared today, after I updated Firefox. Please help.

I'm having login problems on Youtube with Firefox 82.0.2 64bit on Win 7 SP2. I appear logged into my Youtube account but I can't comment, like, dislike, edit comment etc... Safe Mode also didn't help. Deleting cookies and cache didn't help. I tried using another account on New Private Window mode and it didn't help either. Chrome works on the same Win 7 machine without any problem. I appear logged in on the top right side of the page while appering NOT logged in on the same page, in the top left Youtube Menu. If I try to log in using the button on the left, I get this message; "405. That’s an error. The request method GET is inappropriate for the URL /youtubei/v1/guide. " I also get a "Your session has expired" message if I click on Subscribe button on any channel. This problem appeared today, after I updated Firefox. Please help.
Attached screenshots

All Replies (2)

Diwaker Srivastava
Diwaker Srivastava
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May be this is due to incorrect update problem?

Solution Export your bookmarks. Save other details. Uninstall your Mozilla Restart your PC.

Install latest version of Mozilla Import your bookmark may be this will solve your problem.


Thanks

taseron
taseron Question owner
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I have uninstalled Firefox and reinstalled it. It didn't work. :/ I still can't properly login to Youtube and use it.

During reinstall setup said: Firefox Installer has stopped working DETAILS: Problem signature: 

 Problem Event Name:	BEX
 Application Name:	setup-stub.exe
 Application Version:	1.0.0.0
 Application Timestamp:	584dca3f
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.1.7601.24384
 Fault Module Timestamp:	5c6e2180
 Exception Offset:	00099602
 Exception Code:	c000000d
 Exception Data:	00000000
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	2057
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online: 

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline: 

 C:\Windows\system32\en-US\erofflps.txt

After the error message, Firefox starts with fresh install but still can't login to Youtube.

Modified by taseron