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Firefox can't download from google drive if the file size is exceed for scanning virus

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

kennethcho2020
kennethcho2020
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Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download them, I tried another browsers and there are no problem, Please fix this issue as soon as possible, thankyou.

Video: https://cutt.ly/Firefox-Google-Drive-Issue

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download them, I tried another browsers and there are no problem, Please fix this issue as soon as possible, thankyou. Video: https://cutt.ly/Firefox-Google-Drive-Issue

Chosen solution

Did you make sure that your Kaspersky security software isn't blocking the downloads ?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support to see if that has effect.

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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Did you make sure that your Kaspersky security software isn't blocking the downloads ?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support to see if that has effect.