Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All of my emails disappeared from my inbox and is not downloading new emails

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Wayne Mery

more options

all of my emails disappeared from my inbox when I selected "repair folder" from my inbox properties. I am not getting emails at all now and have the icon that indicates that something is downloading. This has been going on for 2 days.

all of my emails disappeared from my inbox when I selected "repair folder" from my inbox properties. I am not getting emails at all now and have the icon that indicates that something is downloading. This has been going on for 2 days.

Chosen solution

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/