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Lost content in saved email folders

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by normhow

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After I had lost my left pane T bird saved email folders, you helped me restore them. But now when i open them, the contents are all missing. This represents years of work. Please advise how to restore the content, thank you

After I had lost my left pane T bird saved email folders, you helped me restore them. But now when i open them, the contents are all missing. This represents years of work. Please advise how to restore the content, thank you

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it has taken you since April to come back to this https://support.mozilla.org/en-US/questions/1282245?page=2

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/?src=ss

Try importing from the location using this addon.

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Matt- Thank you for the suggestion to install the new Add-on which you refer to. My only hesitation, being a less sophisticated tech person, is if I install the new version, is there any danger that my lost email file content on the older version might be permanently lost with old version. This is a lot of files. If you don't think this is a problem, and maybe it isn't, I will go ahead. Thx again for your continuing help.