Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can Not Remove Junk Mail Status

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Have a e-mail that I had been receiving just fine. Somehow it suddenly became JUNK MAIL. I have checked all the settings and made sure the correct e-mail address is in the personal and collected address books.

Have also been identifying the e-mail as not junk in the bulk mail file.

How do I fix?

Have a e-mail that I had been receiving just fine. Somehow it suddenly became JUNK MAIL. I have checked all the settings and made sure the correct e-mail address is in the personal and collected address books. Have also been identifying the e-mail as not junk in the bulk mail file. How do I fix?

All Replies (1)

more options

yeah, Yahoo have issues with junk/spam mail, especially on older version of Thunderbird. They insist they are correct.

What version of Thunderbird are you using?