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Firefox suddenly crippled - not loading any pages - fresh install hasn't helped

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  • Last reply by cor-el

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It's a bit galling, that I'm having to do this with Chrome, but Firefox (85.0.2 (64-bit)) has simply become useless. I even tried a fresh install of the beta version, to no avail.

The only page that displays, is the about:support troubleshooting page.

It's a bit galling, that I'm having to do this with Chrome, but Firefox (85.0.2 (64-bit)) has simply become useless. I even tried a fresh install of the beta version, to no avail. The only page that displays, is the about:support troubleshooting page.
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Chosen solution

This issue can be caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox. Visual Studio 2015, 2017 and 2019:

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Chosen Solution

This issue can be caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox. Visual Studio 2015, 2017 and 2019: