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Thunderbird Problem

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

mpucovsky
mpucovsky
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Thunderbird: smtphm.sympatico.ca--connection to outgoing server times out when trying to send emails. Has been happening for several days. Thanks very much for any help!

Thunderbird: smtphm.sympatico.ca--connection to outgoing server times out when trying to send emails. Has been happening for several days. Thanks very much for any help!

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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What are your settings? The recommended ones are: smtphm.sympatico.ca on 587, STARTTLS, authentication = normal password, User Name = email address. If you have those, what are the antivirus mail scan settings? Timeouts are often caused by AV scanning outgoing mail. The TB profile folder should be excluded in AV settings.