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Unable to login to my outlook account

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by Ivan

Ivan
Ivan
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IMAP settings:- server name: outlook.office365.com port: 993

SMTP Setting:- server name: smtp.office365.com port: 587

these were the setting I have manually set as given by the outlook sync settings page.

I tried logging in with my own password, but was not successful in logging in. After seeing a similar complaint raised Ii tried to use the app password method as I have also activated the two step authentication method but still facing the issue.

Please help me fix this issue, Thank you in advance

IMAP settings:- server name: outlook.office365.com port: 993 SMTP Setting:- server name: smtp.office365.com port: 587 these were the setting I have manually set as given by the outlook sync settings page. I tried logging in with my own password, but was not successful in logging in. After seeing a similar complaint raised Ii tried to use the app password method as I have also activated the two step authentication method but still facing the issue. Please help me fix this issue, Thank you in advance
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Chosen solution

When you created the app password, did you remove the previous passwords from Edit/Preferences/Privacy & Security, Saved Passwords, restart TB, then enter the app password when prompted?

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

When you created the app password, did you remove the previous passwords from Edit/Preferences/Privacy & Security, Saved Passwords, restart TB, then enter the app password when prompted?

Ivan
Ivan Question owner
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sfhowes said
When you created the app password, did you remove the previous passwords from Edit/Preferences/Privacy & Security, Saved Passwords, restart TB, then enter the app password when prompted?

No it works now thanks