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Firefox crashes constantly

  • 5 replies
  • 1 has this problem
  • 5 views
  • Last reply by TyDraniu

workingartistgrant
workingartistgrant
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Hi, my Firefox browser will crash about once a day, every several hours, causing me to have to restart my computer. I have followed the tips above to check RAM for errors with none found, tried running Firefox in Troubleshoot mode (it still crashed) and have updated several times to the newest version over the last year, still with crashing. I'm following this message with error codes. Thanks for your help.

bp-5fc493a5-f20e-4537-aa6e-ab4770210701

bp-2f226449-908a-4235-be61-cf0410210701 7/1/2021, 4:59 PM View bp-c67f45cc-a99d-42df-ba10-5a5ef0210701 7/1/2021, 4:59 PM View bp-1be89764-f261-4415-8ada-778a20210701 7/1/2021, 4:59 PM View bp-58738d32-ac69-4833-a91d-051710210701 7/1/2021, 4:59 PM View bp-062075a7-9fb3-4def-834f-d1beb0210701 7/1/2021, 4:59 PM View bp-42f3fd90-b34d-45a3-8b23-33e670210701 7/1/2021, 4:59 PM

Hi, my Firefox browser will crash about once a day, every several hours, causing me to have to restart my computer. I have followed the tips above to check RAM for errors with none found, tried running Firefox in Troubleshoot mode (it still crashed) and have updated several times to the newest version over the last year, still with crashing. I'm following this message with error codes. Thanks for your help. bp-5fc493a5-f20e-4537-aa6e-ab4770210701 bp-2f226449-908a-4235-be61-cf0410210701 7/1/2021, 4:59 PM View bp-c67f45cc-a99d-42df-ba10-5a5ef0210701 7/1/2021, 4:59 PM View bp-1be89764-f261-4415-8ada-778a20210701 7/1/2021, 4:59 PM View bp-58738d32-ac69-4833-a91d-051710210701 7/1/2021, 4:59 PM View bp-062075a7-9fb3-4def-834f-d1beb0210701 7/1/2021, 4:59 PM View bp-42f3fd90-b34d-45a3-8b23-33e670210701 7/1/2021, 4:59 PM

All Replies (5)

cor-el
cor-el
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  • Top 10 Contributor
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A lot of the crash reports are OOM (out of memory) reports where not enough contiguous free memory is available. Something is using up a lot of space in the Windows page file. With size of the Page File being 34 GB there is definitely something wrong there. There is still plenty of free physical memory with a System Memory Use Percentage of around 50%.

What does the Windows Task Manager show about the memory usage ?

workingartistgrant
workingartistgrant Question owner
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Says I'm using 3.8/8.0 GB (49%) .

This is with only Firefox running, an open Media player and Task Manager.

cor-el
cor-el
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This is not about physical memory, but about virtual memory stored in the OS page file that runs out of space. Your page file already seems to be quite large and still can't hold more data.

  • TotalPageFile : 34318172160

This OOM report show 0 bytes available:

  • bp-c67f45cc-a99d-42df-ba10-5a5ef0210701
  • Firefox 89.0 Crash Report [@ OOM | small ]
  • OOM Allocation Size : 8,192 bytes (8.19 KB)
  • Available Page File : 0 bytes

This crash report (not OOM) shows 21 GB available:

  • bp-2f226449-908a-4235-be61-cf0410210701
  • Available Page File : 21,304,225,792 bytes (21.3 GB)
workingartistgrant
workingartistgrant Question owner
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Thanks for the tips. It's not a Firefox problem as it is a pagefile.sys problem is what you're saying? So, if I've got 8GB of ram and currently paging file size for all drives is 20480 MB what should/can I increase it to to get best performance? If you wouldn't mind, and thank you.

TyDraniu
TyDraniu
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Wow, was it configured by OS or by an user? Pagefile can't be bigger than your RAM, optimal should be 2-4 gigs.