Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problem changing my primary email.

Ian McPherson
Ian McPherson
more options

Hi All -

I need to change my Primary email address to allow me to Sync. When I type in the Secondary email address a message comes up saying it can't be the same as the Primary address despite the Primary address displaying as a different address. No idea how to get out of the loop.

Any ideas?

Thanks,

Ian.

Hi All - I need to change my Primary email address to allow me to Sync. When I type in the Secondary email address a message comes up saying it can't be the same as the Primary address despite the Primary address displaying as a different address. No idea how to get out of the loop. Any ideas? Thanks, Ian.

All Replies (1)

Ian McPherson
Ian McPherson Question owner
more options

Okay, I've just spotted a possible error on my part. Is it that my Primary email address is be different to my Account email address? Ian.