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How to disable "Firefox has stopped working" messages ?

  • 1 reply
  • 1 has this problem
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  • Last reply by Paul

Newbie
Newbie
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I constantly get these annoying popping up messages asking to send some crash log. I don't care for that and I don't need them popping on top of my screen. Is there a way to disable them?

How did you even manage to get them displayed on top of a launcher?

I constantly get these annoying popping up messages asking to send some crash log. I don't care for that and I don't need them popping on top of my screen. Is there a way to disable them? How did you even manage to get them displayed on top of a launcher?

All Replies (2)

Paul
Paul
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Hi

Those messages are triggered in Android by any app that is having a problem. So that we can look into this further for you, please can you:

Open Firefox Tap on the 3 dot menu Tap Settings Scroll to the bottom of Settings Tap About Firefox Tap Crashes Tap on the Socorro link Copy and paste that address into a new reply to this thread

Newbie
Newbie Question owner
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Hi! Thanks for the response. Haven't heard of Socorro links, so I'm not sure if that's what you need, but I tapped the "report" link (it might be called differently, my app is not in English) on the latest crash report, and got this:

09d1d6f8-e9c0-42db-8216-c5aa84c1193b <native crash> <native crash>

There is a lot of these native crashes, and "report" is the only clickable link on them.

Edit: I figured I have to enable report sending in order to... send reports. So here is the latest one: https://crash-stats.mozilla.org/report/index/bp-7163bfaa-901c-4383-bb91-4b4d30210727

Modified by Newbie