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My Firefox Browser is no longer functioning ??

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  • 1 has this problem
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  • Last reply by TyDraniu

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I've been using Firefox for many years on multiple PC's. However, for some unknown reason, now, my Firefox browser is no longer functioning at all. I see the Icon on my machine, I can double click on it. It opens and the body is "BLANK". all my saved and frequent websites links are gone. I can't do anything with this?? My bookmarks to the Right are still there but if I try to open one up - NOTHING happens. I've never encountered this odd behavior before. I've uninstalled and reinstalled several times to no avail. Does anyone have any ideas about how I can fix this? I don't like using Chrome and MS Edge.. I want my Firefox back.  :( thank you!!

I've been using Firefox for many years on multiple PC's. However, for some unknown reason, now, my Firefox browser is no longer functioning at all. I see the Icon on my machine, I can double click on it. It opens and the body is "BLANK". all my saved and frequent websites links are gone. I can't do anything with this?? My bookmarks to the Right are still there but if I try to open one up - NOTHING happens. I've never encountered this odd behavior before. I've uninstalled and reinstalled several times to no avail. Does anyone have any ideas about how I can fix this? I don't like using Chrome and MS Edge.. I want my Firefox back. :( thank you!!
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Anything has been uninstalled recently?

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox