Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

downloads

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

more options

Whenever I download anything in the Firefox browser it always fails. It downloads ok using Bing.

Whenever I download anything in the Firefox browser it always fails. It downloads ok using Bing.

Chosen solution

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

Read this answer in context 👍 0

All Replies (3)

more options

Hi braianappolo,

Try Refreshing your Browser:-

  • To do this, click the menu button at the top right corner of the Firefox window.
  • Click the “Help” option near the bottom of the menu.
  • Click the “Troubleshooting Information” option in the Help menu.
  • Click the “Refresh Firefox” button at the top right corner of the Troubleshooting Information page.
  • You’ll be warned that this will remove your browser add-ons, reset your customizations, and revert other browser data to the default settings. Click “Refresh Firefox” to confirm you want to make these changes.
more options

Thank you for your reply. I always download to the same folder and drive, but I thought I would try a different folder and drive and this cured the problem. I don't know why this should work but it did.

more options

Chosen Solution

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.