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FireFox will not display all of a webpage!

  • 2 replies
  • 1 has this problem
  • 25 views
  • Last reply by cor-el

rdh1655
rdh1655
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I am not sure how many websites are this way, but I have found this issue on WWW.POOLDAWG.COM.

When I look at products on www.pooldawg.com, there are "Reviews" at the bottom of each product page.

Firefox WILL NOT display any of the comments put into product reviews. However, when I look at the EXACT SAME URL on another browser (Microsoft Edge in this case), I DO see the product reviews.

Why would other browsers show the reviews, but not FireFox?????

I can not see any settings that would have an effect on this, so it does not appear to be related to settings.

(as an example, this URL: "https://www.pooldawg.com/katana-kat16-pool-cue" viewed in FireFox will NOT show product reviews, but any other browser will.

p.s. FireFox is up-to-date!

I am not sure how many websites are this way, but I have found this issue on WWW.POOLDAWG.COM. When I look at products on www.pooldawg.com, there are "Reviews" at the bottom of each product page. Firefox WILL NOT display any of the comments put into product reviews. However, when I look at the EXACT SAME URL on another browser (Microsoft Edge in this case), I DO see the product reviews. Why would other browsers show the reviews, but not FireFox????? I can not see any settings that would have an effect on this, so it does not appear to be related to settings. (as an example, this URL: "https://www.pooldawg.com/katana-kat16-pool-cue" viewed in FireFox will NOT show product reviews, but any other browser will. p.s. FireFox is up-to-date!

All Replies (2)

Terry
Terry
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I have looked at that page in Firefox and confirm that product reviews are not shown.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Works fine here.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Modified by cor-el