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vcf attachments not recognised

  • 6 replies
  • 1 has this problem
  • 12 views
  • Last reply by Lampros

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My problem is the same as two other users', posted - and unresolved- in June of 2017 https://support.mozilla.org/en-US/questions/1162984 and in July of 2020 https://support.mozilla.org/en-US/questions/1295533 and https://support.mozilla.org/en-US/questions/1294222

I have sent emails to various people on various providers, and nowhere are VCF files I've sent recorded as having been successfully attached/sent.

Another type of file that was also attached to these messages, IS listed in the attachments for those sent emails, but not the VCF files.

The VCFs in question are multiple vCard files for recipients to Import into their contact lists, and unlike a single vCard file, these are not listed at the end of the sent message. They are simply invisible/apparently not attached/sent.

This is very problematic, as the files need to be sent to a large group of people, and are important, and I have sent them several times, thinking they had not previously succeeded in being attached/sent.

My problem is the same as two other users', posted - and unresolved- in June of 2017 https://support.mozilla.org/en-US/questions/1162984 and in July of 2020 https://support.mozilla.org/en-US/questions/1295533 and https://support.mozilla.org/en-US/questions/1294222 I have sent emails to various people on various providers, and nowhere are VCF files I've sent recorded as having been successfully attached/sent. Another type of file that was also attached to these messages, IS listed in the attachments for those sent emails, but not the VCF files. The VCFs in question are multiple vCard files for recipients to Import into their contact lists, and unlike a single vCard file, these are not listed at the end of the sent message. They are simply invisible/apparently not attached/sent. This is very problematic, as the files need to be sent to a large group of people, and are important, and I have sent them several times, thinking they had not previously succeeded in being attached/sent.

Modified by musr

All Replies (6)

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OK here's a workaround.

>View >View attachments inline UNCHECK THIS OPTION

Still, I'd like to see images inline, AND see my multiple vCard files listed in the attachments!

Modified by musr

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Ok the VCF file is not shown as an attachment if the View menu Show attachments inline is turned on and the view is set to original HTML. Using view plain text or view simple HTML works. Or setting the view inline to off also works to make the attachment appear. Not this does not affect the way non Thunderbird users see your mail.

This bug appears to be active here. https://bugzilla.mozilla.org/show_bug.cgi?id=583572

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Pretty long bug. It's been 4 years!

Thanks for your response. I couldn't even find where to report a bug. The path there is very obscure.

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There are open bugs that have been there 22 years, which means they were opened at Netscape. For most of the last decade the developers have struggled to simply get Thunderbird to build, after Mozilla pulled the rug out from under large parts of Thunderbird in their quest for whatever it is they have been trying to do for a decade. So a 4 years old bug is in many regards not old. But in the past few years the developer team has grown to include paid staff from the contributions of users like yourself and things are becoming much better, but when paid staff were first hired the level of technical debt from years of neglect was huge.

Basically Thunderbird is undergoing a complete rewrite of all the user facing parts because Mozilla are removing the part of their platform that the user interface is written in, so many of these old bug are being rolled into each rewrite of an interface.

You say the path is obscure, but the link is front and center in every set of release notes. https://www.thunderbird.net/en-US/thunderbird/91.0/releasenotes/

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I looked around this support site for a link to the bugs section, to no avail, even though likely in the mind of an average user the two ideas are linked (problem with user skill/knowledge <- and/or -> problem with software)...no 'bug' mention/link here: https://support.mozilla.org/en-US/questions/thunderbird. It's front and centre of one place that this humble user wasn't aware of, with no path there mentioned by you at all... one only sees mention of 'bug' once there.

It's certainly reassuring to know that this bug is so young :D

I hope the re-write will preserve the feel. I enjoy Thunderbird and am fond of it.

Thanks for the illuminating account of the state of play re: Thunderbird. Really interesting. It sounds like Mozilla are not being very helpful. I wonder why they'd pull away from such a great project as Thunderbird! It's regrettable. To digress for a sec, I hate what they've done to FF; all this sign-in crap. Shades of Chrome/ggl. Just my preference. I like my privacy and can't see how privacy is upheld with registration/sign in.

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You can zip files altogether to one file and attach it.