Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot Start Download By Single Click Anymore

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Black Cat

more options

Hi,

It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog.

I hope to have any suggestion to fix this issue. Thanks in advance for any support.

Hi, It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog. I hope to have any suggestion to fix this issue. Thanks in advance for any support.
Attached screenshots

Chosen solution

Hi,

I just solve this issue by from previous question: https://support.mozilla.org/de/questions/1259376

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi,

I just solve this issue by from previous question: https://support.mozilla.org/de/questions/1259376