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websites will not open with Firefox

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

Roy
Roy
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I deal with www.vistaprint.co.uk The website opens, but I am unable to log in as the page freezes. I phoned Vistaprint and they told me never to use Firefox as it has problems, but to use Chrome. www.vistaprint.co.uk works normally with both Chrome and Windows Edge, but I prefer Firefox. Why do sites not work properly with my preferred browser - Firefox?

I deal with www.vistaprint.co.uk The website opens, but I am unable to log in as the page freezes. I phoned Vistaprint and they told me never to use Firefox as it has problems, but to use Chrome. www.vistaprint.co.uk works normally with both Chrome and Windows Edge, but I prefer Firefox. Why do sites not work properly with my preferred browser - Firefox?

All Replies (1)

FredMcD
FredMcD
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I have several versions of Firefox and had no problem.

When exactly does it freeze?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.