Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

problem following upgrade to big sur

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

gcscales
gcscales
more options

I recently upgraded my iMac operating system from Mohave to Big Sur and now find I am unable to login to Facebook using FireFox. I can access it via Safari but FireFox is my preferred browser.

I recently upgraded my iMac operating system from Mohave to Big Sur and now find I am unable to login to Facebook using FireFox. I can access it via Safari but FireFox is my preferred browser.

All Replies (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.