Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox browser won't allow address redirect

  • 4 replies
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

more options

I own a domain (mattbabcock.com) that is set to automatically redirect to a different site (https://mbabcock.carbonmade.com/). The redirect works on other browsers, but it always times out when using firefox. How can I fix this? I contacted the host of my domain (godaddy) and they said the problem isn't on their end. Since the redirect works on other browsers I'm inclined to believe them this time.

I own a domain (mattbabcock.com) that is set to automatically redirect to a different site (https://mbabcock.carbonmade.com/). The redirect works on other browsers, but it always times out when using firefox. How can I fix this? I contacted the host of my domain (godaddy) and they said the problem isn't on their end. Since the redirect works on other browsers I'm inclined to believe them this time.

All Replies (4)

more options

In Firefox 56+ the "Warn me when website try to redirect or reload the page" setting can no longer be found in Options/Preferences.

You can modify the about:config page to enable or disable this feature.

accessibility.blockautorefresh

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

https://support.mozilla.org/en-US/kb/about-config-editor-firefox
more options

Hi Fred, Thanks. Unfortunately that didn't help. I searched the about:config page for accessibility.blockautorefresh and set both items that came up to "false." The problem still persists.

more options

I have several versions of Firefox and had no problem.

http://mattbabcock.com/ became https://mbabcock.carbonmade.com/


Not Redirecting properly = cookies

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

This is a case where the redirect only seems to be working with HTTP and not with HTTPS, so if https:// is forced like when HTTPS-Only is enabled then https://mattbabcock.com/ won't work. Firefox might complain a secure HTTPS is not available and offer to disable HTTPS and then get redirected